Privacy policy

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we let you know what data we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.

This privacy policy applies to the services of Dekratomshop. You should be aware that Dekratomshop is not responsible for the privacy policies of other sites and sources. By using this website you indicate that you accept the privacy policy.
Dekratomshop respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days and screen settings cookies last for a year. If you select “Remember me”, your login will be retained for two weeks. If you log out of your account, the login cookies will be deleted.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display options. Login cookies last for two days and screen options cookies last for one year. If you select “Remember me”, your login will persist for two weeks. If you log out of your account, the login cookies will be deleted.

Use of our services
When you register for one of our services, we ask you to provide personal data. This data is used to perform the service. The data is stored on dekratomshop’s own secure servers or those of a third party. We will not combine this data with other personal data we have.

What information does the store collect about you when you order a product?
When you order a product for the first time and you want to pay, you will be asked to fill out a form. You will be asked to fill in the following information:

A) Billing information

1) First name and last name

2) Email address and telephone number

3) Country of residence

4) Address (street, city, zip code)

If your shipping address is the same as your billing address, you do not need to enter your shipping address, but if your shipping address is different from the address you entered in the billing fields, you will also need to provide shipping details in your shipping area.

1) First name and last name

2) Email address and telephone number

3) Country of residence

4) Address (street, city, zip code)

We collect the above information because we need to know your address in order to ship your products. We also need your email to communicate with you about your order status, etc., and to send you additional information about your order, such as a track and trace code, etc. We need your telephone number to reach you in case we need to know something about your order (e.g. an address error, etc.).

What data does the store collect if you create a customer account on this site?
Customers or customers can create a customer account on this website (webshop). If you choose to create a customer account, we collect the following data:

1) Your first name and your last name

2) Your email address

3) your password and user ID

Customers can change this information at any time via their own “my account” page, but they cannot delete their account. To delete this account, they must contact us at info@webdesigndiensten.nl or via the contact form.
What do we do with this information and why?

Account information is automatically linked to the shipping information you entered when placing an order. So if you’re logged in, your billing and shipping information will automatically be placed in the checkout fields the next time you place an order. We do not use your account information for ourselves or to share with any third party, it is only used for your own benefit, and for us to communicate with you (via your email address)

Communication

When you send e-mail or other messages to us, we may retain those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on dekratomshop’s own secure servers or those of a third party. We will not combine this data with other personal data we have.

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your permission in advance.

Your information is not shared with third parties, with the exception of web applications that we use for our online store. This data will only be used for the purpose of the relevant application and will not be further distributed. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.

This privacy statement is tailored to the use of and the options on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

We offer all visitors the opportunity to view, change or delete all personal information that has been provided to us at the time.

Copy of personal data or deletion of personal data or adjustment of personal data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like a copy of your private data or if you would like to have your private data deleted or adjusted, you can request this via the contact form or you can send an email to info@webdesigndiensten.nl.

If you want to change your data or remove yourself from our files, you can contact us. See contact details below.
Users can create their own account on the kratom shop to order products. This account is in the name of the user in question and can be adjusted by this user when possible (for example if the user’s address changes).

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us at:
info@webdesigndiensten.nl